Initial contact was by email from Simon after viewing properties on the net, then phone calls. When arriving in Stanthorpe & making contact with Simon, immediately felt confident he would provide excellent service & this was true, I felt like a highly valued client; Simon was always available when needed & showed a good understanding of the real estate industry. I felt he handled all negotiations well & with my best interests in mind. I am very happy with my purchase & the price I paid.
When entering the office, I always felt welcome by staff, who were friendly & professional. The purchase, settlement etc went very smoothly & I am extremely pleased & happy with my experiences with First National & very happy to recommend them to others.
We were comfortable and very pleased with our dealing at First National. We beleive that you acted in our best interests and were committed to looking after our needs. Yes, we felt that we were dealing with a company with a thorough understanding of real estate in Stanthorpe and real estate in general. We would certainly deal with your agency regarding future real estate transactions. We will certainly recommend you and Scott to our friends. Yes we do trust your handling of negotations on price and feedback from buyers. Thank you to you Simon and Scott for everything you both have done to bring about a successful sale.
Neither of us had any feelings for or against First National, But we were comfortable to deal with you. We feel you were right on top of the sale of Old Warwick Road all throughout the process. You were very prompt, you seemed to be more than capable of assessing the value of the property & finding suitable buyers. We felt you were really "on the ball". You were relaxed & pleasent yet very professional in that the sale of the property was always uppermost. You definetly seem to know Stanthorpe's Real Estate market, properties for sale, their prices, the market value, what's selling where & when. We'd have no hesitation sending people to you to buy or sell. We felt you appreciated the work & effort we'd put into the property, the time & care we'd invested in it & that was gratifying for us. Good luck in your future business dealings we hope you continue to do well.
Dear Scott & Staff,
I would like to pass on my thanks for the fast, professional and friendly help I received during the sale of my house. I would also like to thank you for your updates I received from Scott and other staff members as the sale proceeded. This was invaluable as living 3 hours away made it impossible to attend the office if any problem had arisen. You made the sale of my house painless.
Thank you again for your professional and friendly help. I would gladly recommend you to any friends or family members when ever they are in need of a real estate agent in the area.
We received your cheque today for the deposits on 5 Lane Street, and have been notified by Maree Bell that the balance has been paid into Mum's Account.
It's a great releif to have it all finalised and we thank you very much for your efforts. We appreciated being kept up to date with everything. Thanks Again
Recently I acted for an elderly friend in selling a property with Cec Mann & Co. Stanthorpe being the Agent.
Right from the start whenthe property wasn't even officially listed I was impressed with the initial contact to advise that the agent had some interest from a possible buyer.
From there the sale proceeded smoothly with teh Salesman I consider being effecient, contactable and keeping me informed as things progressed. He was also helpful at passing information to and from the buyer.
All in all I have no complaints and would have no hesitation in recommending Cec Mann & Co. to act as eiher a buying or selling agent.
Thank you so much for all your help in selling my property.
You were very professional and caring and I really appreciate that.
We would like to express our thanks to Scott Mann and staff of First National (Cec Mann & Co.) for selling our property, which had been on the market with other agents in town for quite some time.
When we put our property with First National, Scott informed us he would sell our house quickly and did so in just seven weeks.
We found First National to be very professional and exhibit an excellent understanding of the market to enable our house to sell quickly through an Exclusive Agency with them.
We also felt that First National gave us personal attention, listened to our views, gave good advice and were committed to actively promote the sale of our property, all with no extra cost for Exclusive Agency.
We also welcomed the weekly e-mail reports of how many viewers had seen our property on l ine, also the update of other similar priced properties for sale in our area. This we felt kept us in touch with First National, a different approach and one we approve of and wish other agents would do.
We can highly recommend First National (Cec Mann) to other sellers who are seeking sensible advice and good service from a Real Estate Agency who works at selling properties with tenacity.
1. Very good service and attention from reception and sales agent.
2. Certainly looked after the potential buyers in this case.
3. Company of Cec Mann & Co. very professional and good understanding of our requirements.
4. We would certainly approach your agency if any need to require property & no hesitation in recommending your staff and (especially Simon) to friends or visitors interested in this area.
5. All legal & negotiations since purchase, handled efficiently & courtesly by phone & emal.
Highly recommend your firm.
To whom it may concern,
I recently put my house up for sale with Cec Mann & Co, Stanthorpe. The day following the inspection, they contacted me to say they had a buyer.
I found the agents and staff to be very friendly and courteous, in every was.
I would gladly recommend them after my dealings with the company.
Simon Leigh was the agent who sold my property at ..... Stabiles Road Severnlea.
I found Simon very approachable and friendly and always called with 'feedback' to let me know who prospective buyers felt about my property.
I would recommend Simon to anyone thinking of selling and would certainly deal with him again if I decided to buy or sell a house again as nothing was too much trouble and his friendly attitude put everyone at ease during an inspection.
...We are so pleased witht the dealings & working on the sale of our home. We will certainly recommend your selling , to anybody at any time it becomes needed.
Thank you for all your help and if has helped us a lot. If at any time we need further sale we will be happy to deal with you again. You are very prompt & easy to get along with. Nothing is a big problem. We are willing to have you sell our home anytime we need it.
So thank you for being you and so caring.
It is my good pleasure to associate with person's of character who regard punctuality highly. I regard staff at First National Stanthorpe, to be such persons. I commend you for your diligence to be excellent in your work practice and am happy to do business with you.
The team at Cec Mann & Co Real Estate led by Scott, Kaylene and Simon have provided us with very courteous, timely, friendly , and professional service in the sale of our home.
They have provided good advice; positive feedback after showing prospective buyers; and responded promptly to our concerns.
We recommend their Agency to buyers, sellers or renters, as they have provided service to us in all three areas in the past.
This is to thank the entire staff of First National Stanthorpe for a greatly needed quick result for health and personal reasons. You all have been very kind and helpful it has been a pleasure doing business with you and a special thanks to Scott the sale went without a hitch.
I found Scott Mann to be very professional at all times. He was informative and was always willing to answer questions, even after hours. He supported me through the whole process and was knowledgeable about advice with banks and conveyancing. I was very happy with the service from Scott and his staff. The office staff are polite and helpful. I would have no hesitation in using this office in the future if I want to buy or sell a property.
Marlene & I must congratulate the whole team at First National Real Estate Stanthorpe for the first class service we have received during the purchase of this property.
Scott Mann made us feel so comfortable and went out of his way to ensure all our questions and concerns were fully addressed. That assistance went as far as introductions to local tradespersons to assist us with our settling in to the Stanthorpe Community.
It was and is clear to Marlene & I that the business ethics espoused (sic) by Cec Mann in establishing this business have been carried on by his son Scott with pride.
Finally we would have no hesitation in recommending Cec Mann & Co. to any of our friends who were considering buying or selling real estate in the Granite Belt
Neil and I were extremely happy with our dealings with First National. We would not hesitate to use First National again.
Our first point of contact was with Kaylene, She was extremely helpful, honest and professional. She has a very good understanding of the Stanthorpe area, which we found very helpful with making our decisions.
Her dealings with regards to negotiations and assistance in dealing with the seller were timely and cool, calm & collected. She was very real with her assessment of situations, which we found invaluable.
We would not hesitate to use First National again and we probably will.
Kaylene's advice & help after the sale had been finalised was great. She is an asset to First National.
Many thanks to Scott and team at Cec Mann & Co. First National Stanthorpe. Scott recently sold our home and his help and support was wonderful. Scott and his staff are friendly, reliable and very supportive.
What was very helpful was feedback, after open house or after lookers had been through, whether it was positive or negative it helped to know what were being informed as to what was happening. In the past with other agents we were never given feedback.
Good team effort and keep up the good work guys!
I choose Cec Mann First National because I know the staff personally and felt I could communicate my requirements in regards to teh sale of teh property.
Because our property was on the market for an unusually long time (we hadn't expected a low market) I would have like more personal communication either by phone or face to face...most of the time I did not have access to a computer, so therefore felt I did not know what was happening in regards to the sale of the property.
You Scott, Simon, Kaylene and staff were always helpful and friendly.
The several signs & especially the large one was a good experience and worth the expense. The coloured flyers at the front gate were also beneficial as they were all taken by prospective buyers.
I feel that our property is a lovely one (and marketable) and found it difficult at times to understand why we were not getting 'lookers'. However was extremely surprised when there was a buyer out of the blue.
I have already recommended your office to several friends.
I am writing on behalf of my sister and myself to thank you for your efforts in securing the sale of our parents home in Stanthorpe. The real estate market has suffered due to the global financial crisis and this in itself has made it a difficult time for anyone selling a home let alone the person given the undertaking to sell the property. Your enthusiasm and diligence never wavered and we both thank you for this. We were both thrilled that you sold the property as you had originally sold it to our parents in 2007.
To you and your staff, particularly Kaylene ...a big thank you for making what to ... and I was a very stressful event so much easier.
I certainly will be recommending your company.
It is with satisfaction that I continue my association with Cec Mann & Co. as both salespersons and letting agents. Past property manager Kaylene was always exceptional to deal with.
Hi Scott & Kaylene, What a relief that is to have the sale over and done with and mum was over the moon when I rang her to tell the settlement was complete. On behalf of mum and the rest of family I just wanted to say thanks to both of you and the rest of your staff for your effort in selling what was the family home for some 46 years. You got us the result you said and I have to say from day one I have felt comfortable dealing with you and your team. We have found all of your staff to be helpful and courteous when dealing with your office which showed how professional everybody is. Please extend our thanks to them also.
The service I received from Scott Mann & Co was first rate and I would have no worries to recommend this company to anyone wishing to buy or sell there property. A first rate service was received frm them to me.
In 2002 my husband and I purchased a property in Stanthorpe. We enlisted the help of several Real Estate agent in our search for a suitable holiday home and eventually bought a lovely cottage through Cec Mann & co.
For five years our family spent many enjoyable weekends and holidays in the Stanthorpe Shire however as family circumstances changed we decided to sell. Rembering the excellent service we received from you back in 2002, it made sense to list our home with your company.
The appraisel you made and the advice we received from you with regards to marketing, time frames and setting realistic price were completely accurate. Consequently we achieved a sale within a couple of weeks.
I would like to take this opportunity to thank you for providing us with such friendly and professional service and to wish you well in your future endeavours.
We are happy with the professional service we receive from the team.
We would definitley buy another house from Scott - a great guy to deal with.
Zelda and I are real thrilled at the professional attitude of Scott and his team.
Scott quickly identified where we should be in the market, and quickly set about structuring up a sales plan. Their vast network of contacts saw Zelda and I have a secure buyer with a few days of the "SOLE AGENCY LISTING". Real quality negotiating for both parties with sincere outcome.
Thanks to the team of Cec Mann. Well Done.
Thank you for the successful efforts that you made in connection with the sale of my property. It was very pleasing to be able to accept an offer in excess of the asking price within a few days of listing.
I appreciate the efficiency and positive attitude demonstrated by Cec Mann & Co. together with the work devoted to potential viewers before the property formally went on the market.
Communication was excellent and I will have no hesitation in recommending your firm to other.
In this day and age, the amount of criticism that continues to be levelled at employees and companies in service industries seriously concerns me. Not because these criticisms are not justified, but because there is no corresponding praise for those who excel in the same field. My wife, Margherita and I, some time ago, asked you to represent us in the sale of our property here in Stanthorpe. From the word go, you went out of your way to explain many of the complexities associated with selling properties. You went much further, by providing us with statistics and information to assist us in making marketing and advertising decisions. May we both take this opportunity to thank you for your professionalism and personal attention to our selling effort. We are happy now to have successfully sold our property and we shall always remember the help and assistance you offered us on the way. There is no doubt in our minds that your success in this field will have to be a very satisfactory progression and we would have no hesitation in recommending your services to anyone who needs either to buy or sell real estate in the Stanthorpe area - or, indeed, in any other geographical area - now or in the future.
We can highly recommend Cec Mann & Co. First National Real Estate as within three weeks of lising our property with them it was sold and contracts signed. The staff were very helpful and co-operative with any information needed.
Firstly, David and I have bought and sold properties in New Zealand and our worse nightmare was dealing with real estate agents but thankfully we found decent, 'normal', down to earth people in Cec Mann. We felt you have done your best to help us and have been prompt in all aspects of this purchase. We would definitely deal with you and Cec Mann in any future dealings. You are why we live here. We are very happy with our land and intend to make it a wildlife sancturary one day. Thanks again.
On behalf of our mother Nancy Petersen we would like to thank you for your prompt action in selling her home at 120 Lock street Stanthorpe which was much appreciated in our circumstances. We have been impressed with your professional yet friendly and thoughtfull attitude to your clients. We wish you well in the future.
Denise, Narelle, Bruce